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7840 Old Hwy 99 Tumwater, WA 98501

360-352-5278
Opening Hours
  • Mon 8:00AM - 5:00PM
  • Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
  • Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
  • Sat Closed
  • Sun Closed

360-352-5278 | 7840 Old Hwy 99

CODE OF ETHICS

CODE OF ETHICS, Tumwater, WA

  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.
  • ACDelco
  • ASE (Automotive Service Excellence)
  • Car Care Aware

Testimonials

It can be hard to find an automotive repair shop you can trust. I have taken various cars to these guys for the last 13 years. They are honest and I have never had a problem with the work they have done. When I have had questions about different types of work, they will tell me if it is beyond their scope and they will make a recommendation on where I should take it if they can't do it. They may not always be the least expensive option, but I know when they do the work I can trust that it will last.
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